ManagedJitsi
Services / Support & Optimisation

Support & Optimisation

Specialist help for an existing Jitsi deployment that needs fixing, upgrading or improving.

Overview

What this service covers

Whether meetings are dropping, recordings are failing or you are planning for more users, we investigate the issue and recommend practical fixes.

Work is billed hourly or quoted as a defined piece of work, depending on what is needed.

What's included

  • Audio, video and connectivity troubleshooting
  • TURN and network configuration review
  • Jitsi version upgrades
  • Jibri recording and streaming issues
  • Jigasi / SIP gateway setup and issues
  • Scaling assessment and load testing
  • Performance tuning and configuration review

Specific deliverables, supported versions, environments and acceptance criteria are confirmed in your quotation.

Questions

Support & Optimisation FAQs

How many participants can my deployment support?

Capacity depends on infrastructure, meeting patterns, network conditions and architecture. We recommend sizing and load testing for your expected usage rather than relying on a fixed number.

Do you need access to my servers?

Usually, yes. We agree the level of access and how credentials are handled before starting.

Can you fix a deployment someone else built?

Yes. We begin with a review of the current setup and then recommend next steps.

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Ready to build your Jitsi solution?

Book a free 30-minute call, or tell us about your requirements and we’ll recommend the right approach.